Professional Tips

Diana Harto Returns to Work at TeleTech... Growing a Successful Career in the Process

Posted by Vicki Steere on March 18, 2013 | 0 Comments

Tags: teletech jobs, coming back to work at teletech, teletech careers, teletech career, jobs at teletech, moundsville, west virginia, customer service jobs, call center, human resource jobs, human resources, talent acquisition, recruiting

Returning to TeleTech was an important career changer for Diana Harto. Diana Harto began her career at TeleTech as a Human Capital Generalist in 1998 as the first person hired for the Moundsville facility. She was promoted to Senior Generalist then to Service Delivery Manager for support departments including training, human capital, talent acquisition, quality and facilities. As a part of her personal career growth, she left TeleTech to pursue an opportunity as a Human Resources Manager with another organization. When a similar position became available at TeleTech, she was asked to return. She is now a Senior Human Capital Manager for multiple U.S. sites. When asked why she chose to return to TeleTech, Diana's answer came simply, "The people, the culture, the innovation, the pace, the opportunities – all made it an easy decision for me to return."

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Minimizing Stress at Work is my Kung-Fu

Posted by Rafael Isla on March 6, 2013 | 0 Comments

Tags: reliable, employment, customer service, jobs at TeleTech, work at TeleTech, jobs, job, career, careers, avoiding stress

Stress is a feeling of anxiety and pressure. This kind of feeling is experienced by most of us and is a natural part of our lives, especially at work. Studies conducted by The American Institute of Stress show that our job is one of the highest causes of stress. Employees experiencing stress in their jobs are one of the common reasons of attrition or poor performance. There are many factors that contribute to stress. Common examples are; deadlines, workloads, new tasks, new boss, new team, etc. According to Wikipedia.Org, "often a stressor can lead the body to have a physiological reaction which can strain a person physically as well as mentally. A variety of factors contribute to workplace stress such as negative workload, isolation, extensive hours worked, toxic work environments, lack of autonomy, difficult relationships among coworkers and management, management bullying, harassment and lack of opportunities or motivation to advancement in one’s skill level."

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Job Hunt Tip # 1: Research!

Posted by Joseph Nonan on September 18, 2012 | 0 Comments

Tags: TeleTech, Work, Job Applicant, Job Hunt Tips, Jobs at TeleTech, Work at TeleTech

What makes your parents proud and happy is when you fulfill our duties as their children. And one of the biggest gifts that you can give them is a college diploma. Probably your parents are the happiest people on earth by the time we graduate in college. And for you as the child, this means another chapter has ended and a new beginning will start.

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The Value of Reliability

Posted by Vicki Steere on April 16, 2012 | 2 Comments

Tags: reliable, employment, customer service, jobs at TeleTech, work at TeleTech, jobs, job, career, careers, what makes a great employee, half the battle is just showing up, top performers

What makes a great employee varies greatly from position to position, employer to employer. Yet I have observed one trait that seems to be valued in employees, no matter what the pay grade. It is not about education, though education is needed. It is not about the skills, though the skills are essential. It is not about creativity, though employers definitely appreciate a creative thinker.

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