Life@TeleTech » Career Blog
Returning to TeleTech was an important career changer for Diana Harto. Diana Harto began her career at TeleTech as a Human Capital Generalist in 1998 as the first person hired for the Moundsville facility. She was promoted to Senior Generalist then to Service Delivery Manager for support departments including training, human capital, talent acquisition, quality and facilities. As a part of her personal career growth, she left TeleTech to pursue an opportunity as a Human Resources Manager with another organization. When a similar position became available at TeleTech, she was asked to return. She is now a Senior Human Capital Manager for multiple U.S. sites. When asked why she chose to return to TeleTech, Diana's answer came simply, "The people, the culture, the innovation, the pace, the opportunities – all made it an easy decision for me to return."
We congratulate Q3's Values in Action Global winners! We salute you for having the best core values as individuals, teams and organizations. The Values in Action (ViA) award program links employee behaviors to our company values of trust, respect, integrity, passion, and communication. TeleTech employees worldwide are eligible both to receive the award, and to nominate others who are commited to our values, and demonstrate them in the workplace.
Our core values are what define us as individuals, teams, and an organization. The Values in Action (ViA) award program links employee behaviors to our company values of trust, respect, integrity, passion, and communication. TeleTech employees worldwide are eligible both to receive the award and to nominate others whose commitment to our values has been demonstrated in the workplace.
As of December 2010, the Philippines had been ranked as the number one country for BPOs, beating India. For the last decade, BPOs and call centers have been setting up their facilities in the country and to date, a lot have expanded to as far as the Visayas and Mindanao regions of the Philippines. And with new facilities came new jobs for the Filipino worker. But do we really have an idea what happens in the operations of a call center and what a typical call center agent does from day to day?