Life@TeleTech » Career Blog
I've worked for TeleTech for a couple of years now and have had an amazing time working with my virtual friends and coworkers in the Philippines. This week I had the unique opportunity to visit the land of 7,107 islands for myself. This trip is focused on Manila, and I can already tell I want to return to explore more in the future.
Returning to TeleTech was an important career changer for Diana Harto. Diana Harto began her career at TeleTech as a Human Capital Generalist in 1998 as the first person hired for the Moundsville facility. She was promoted to Senior Generalist then to Service Delivery Manager for support departments including training, human capital, talent acquisition, quality and facilities. As a part of her personal career growth, she left TeleTech to pursue an opportunity as a Human Resources Manager with another organization. When a similar position became available at TeleTech, she was asked to return. She is now a Senior Human Capital Manager for multiple U.S. sites. When asked why she chose to return to TeleTech, Diana's answer came simply, "The people, the culture, the innovation, the pace, the opportunities – all made it an easy decision for me to return."
We congratulate Q3's Values in Action Global winners! We salute you for having the best core values as individuals, teams and organizations. The Values in Action (ViA) award program links employee behaviors to our company values of trust, respect, integrity, passion, and communication. TeleTech employees worldwide are eligible both to receive the award, and to nominate others who are commited to our values, and demonstrate them in the workplace.
As a global organization that services clients in many different languages, TeleTech employees are servicing the customers of our client companies 24/7. An associate may speak the name of the client company hundreds of times every day. So I recently had a conversation with Kelly Culler, Senior Vice President of Global Human Capital, and Tim Hinds, Vice President of Human Capital. I asked them one of the tough questions that I know they face every day, "How do we stay connected with TeleTech employees as TeleTech and how do we support those personal connections with the client?"
A job is what you are doing today. A career is built over a lifetime.
Our core values are what define us as individuals, teams, and an organization. The Values in Action (ViA) award program links employee behaviors to our company values of trust, respect, integrity, passion, and communication. TeleTech employees worldwide are eligible both to receive the award and to nominate others whose commitment to our values has been demonstrated in the workplace.
Have you ever made a mistake at work? Well, of course you have. We all have. I call mine "my human moments."