Life@TeleTech » Career Blog
I've worked for TeleTech for a couple of years now and have had an amazing time working with my virtual friends and coworkers in the Philippines. This week I had the unique opportunity to visit the land of 7,107 islands for myself. This trip is focused on Manila, and I can already tell I want to return to explore more in the future.
Mabuhay from Cebu! In the Philippines, Cebu is one of the most developed provinces and serves as the main center for commerce, education and trade in the Visayas region. In the recent years, it has then grown into a global hub for furniture making, tourism, heavy industry, and business processing services – which makes it a great location for one of TeleTech’s sites.
The TeleTech Community Foundation recently approved grants to fund educational organizations with the greatest need in TeleTech communities across the globe.
Philippines just recently hit by a string of storms and typhoons. Flooding was inevitable and evacuation is a must in some parts of Metro Manila and nearby provinces. At these kinds of weather, knowledge is the best weapon in surviving these types of situations. Other than storing food and water, below are common household items that could save your life. Some are surprisingly handy when you knew its other use.
What great ways can a company keep their employees fit? By organizing an exciting Fun Run of course! TeleTech recently held Run and Sync, a 3-5 kilometer fun run held across all TeleTech Delivery Centers in the Philippines. Employees all around the Country geared their running shoes and jogged their way to fun, fitness and outreach!
Moving up is never easy unless you have the right attitude, a passion for challenges and have to make the most out of opportunities.
What makes a great company? Other than the paycheck, a great company composes of good people a harmonious community and employee satisfaction. This the best mixture one company can have. This is what Roxanne N experienced joining TeleTech. She's loves TeleTech in extraordinary ways. And what's the best way give something back? Well, make a cool company testimonial like Roxanne Navarro! Check it out!
What makes a great employee varies greatly from position to position, employer to employer. Yet I have observed one trait that seems to be valued in employees, no matter what the pay grade. It is not about education, though education is needed. It is not about the skills, though the skills are essential. It is not about creativity, though employers definitely appreciate a creative thinker.
Each separate customer service interaction is to a customer experience as a petal is to a beautiful flower. Picture in your mind a deep red, fragrant rose. You can see it, smell it, and touch it. You can feel it's soft texture. You might even be able to imagine hearing the bees busy in their daily routine around the rose bush. All of this creates an experience of the rose.