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The New Workplace
Posted by Staff Blogger on August 3, 2011 | 1 Comments
Tags: Philippines, BPO, day in the life, New Workplace
As of December 2010, the Philippines had been ranked as the number one country for BPOs, beating India. For the last decade, BPOs and call centers have been setting up their facilities in the country and to date, a lot have expanded to as far as the Visayas and Mindanao regions of the Philippines. And with new facilities came new jobs for the Filipino worker. But do we really have an idea what happens in the operations of a call center and what a typical call center agent does from day to day?
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