Life@TeleTech » Career Blog
Spencer McIlvain retired as an Air Force Sergeant after 24 years of service. He started his career as a communications specialist at Robins Air Force base in Georgia and part of his responsibility was to support Operations Desert Shield and Desert Storm. After some time, he moved to Grand Forks Air force Base in North Dakota where he worked with the nuclear missile communications unit. His unit was deployed to bare environments to set up satellite, telephone and internet communications to support of various military units. He was deployed overseas during this era. Spencer relayed, “Here I was deployed to Egypt and rode a camel around the pyramids! I was also deployed to Kuwait to provide communications support to an Army surgical hospital.”
As a global organization that services clients in many different languages, TeleTech employees are servicing the customers of our client companies 24/7. An associate may speak the name of the client company hundreds of times every day. So I recently had a conversation with Kelly Culler, Senior Vice President of Global Human Capital, and Tim Hinds, Vice President of Human Capital. I asked them one of the tough questions that I know they face every day, "How do we stay connected with TeleTech employees as TeleTech and how do we support those personal connections with the client?"
TeleTech is a global organization with employees providing both internal and external customer experiences to a fully global audience. Being bilingual (or even multilingual) is highly valued skill in many parts of the globe and especially as an employee at TeleTech.
What makes TeleTech an industry leader? Why is it a great place to work? It’s the people. These individuals who exceed expectations define us as a team and as a company. At TeleTech it is important to recognize exemplary performers. There are many ways TeleTech recognizes excellence, one of which is through the prestigious “Values In Action” award.