Career Options
It’s not often that you can expand your industry experience and expertise while working for a single organization. But that’s precisely what you can accomplish at TeleTech. Because we’re a family of businesses, you have the rare ability to develop a broad range of skills and capabilities while supporting the business process outsourcing needs of top-name brands in some of the world’s hottest industries. Imagine, you can contribute to the success of some of today’s top brands from the comfort of your own home or learn what it takes to maintain customer loyalty in some of today’s highest profile industries, including automotive and financial services. Every opportunity is unique and every position provides hands-on experience that adds value and distinction to your professional profile.
Find out more about the various opportunities you can explore as you continue to build your career at TeleTech!
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Global Business Services (GBS)
As part of the GBS team, you can explore career options in project management, technology, operations, human capital, finance, and training. Often called the backbone of our corporation, GBS is the arm of our company that provides a full range of professional services directly to our clients as well as to support various initiatives within our service delivery centers. Based in Argentina, South Africa, the Philippines, and our corporate office in Englewood, Colorado, GBS services range from back-office functions like financing and accounting services to front-office efforts such as launching new customer service initiatives.
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TeleTech@Home
Imagine going to work without ever leaving home. No commute. No traffic jams. No worries. With TeleTech@Home, you are part of a virtual global workforce of home-based employees specializing in customers with immediate support and expertise needs around the clock and around the world. Available in North America and the United Kingdom, the TeleTech@Home program gives you ultimate flexibility to balance work with other demands such as family, education, and military commitments. Plus, by being part of the TeleTech team, TeleTech@Home employees enjoy the added benefit of having the vast resources and opportunities of a large, global organization—right at their fingertips.
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TeleTech Holdings, Inc.
If your strengths lean more toward strategy development versus implementation, you might want to consider joining our core business entity team, TeleTech Holdings, Inc. Working at our headquarters in Englewood, Colorado, you can put your skills to work as part of our corporate team. You’ll help create strategies, tools, and resources that support the teams and solution programs we provide to support the needs of leading organizations worldwide.
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TeleTech Government Solutions, LLC
Just like corporations, government agencies must continually build and strengthen their relationships with their customers—or citizens. But these public-facing organizations require specialized programs, services, and support that comply with specific regulations and requirements that shape these markets at the federal, state, and local levels. This is where TeleTech Government Solutions, LLC. (TTGS) comes in. As part of the TTGS team, you’ll help develop and provide highly tailored solutions that address the needs and goals of some of today’s largest public entities around the globe.
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Direct Alliance
Direct Alliance offers comprehensive business process outsourcing solutions that are specifically geared to help businesses thrive in the IT and consumer electronics markets. By working with this top-notch team, you’ll learn first-hand about the challenges of these fast-paced fields and contribute to a team of industry specialists in order to provide highly tailored solutions that help increase market share, profits, and customer satisfaction for top industry brands worldwide.
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Percepta
Given the recent changes in the automotive industry, building and maintaining customer confidence, satisfaction and loyalty are more critical than ever for top brands throughout this high-stakes space. Through our joint venture organization, Percepta, you can accelerate your success by gaining high-value experience and expertise while working with today’s top industry brands.
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